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Our Approach: Educate, Evaluate, Guide, Execute, Support
We act as an educational resource for our clients to enable the development of a business case for the deployment of new data storage technologies. We facilitate evaluations of new approaches to networked storage solutions that maximize the protection of existing investments in the current infrastructure, while providing guidance in the selection of the best approach to address growing business needs.
Following the development of an acceptable business case, we team with our clients to execute the plan by procuring, installing, configuring, and training their users on the integrated technology solution. InfraStor always maintains an appropriate level of support for the solutions that are provided, and proactively helps end-users measure the effectiveness of the approach they have chosen.
Our Commitment: We won't leave until everything works.
Many companies do systems integration, but few are focused only on storage. Our uniqueness is our breadth of knowledge in the storage market, our ability to tailor our response to the individual needs of our customers, and our absolute commitment to a policy of never leaving until everything works.
Customer Quote:
“Jim and Kevin provided engineering support I've never seen before.
They resolved all Sun, Qlogic and BakBone issues when they could have said that these were not their problems and asked me to make a support call to each vendor…
Although it took nine hours with the three of us, this would have taken weeks or more on my own”
- University Unix Systems Administrator